Engagement Director

Job Summary

The Engagement Director is a critical member of EPIC’s Client Services team, leading strategic client consulting engagements to help organizations that want to reduce child care barriers to workforce engagement in their business or community. This role is central to expanding EPIC’s client services, working directly with organizations to assess workforce needs, navigate the child care landscape, and develop tailored, high-impact solutions.

We’re seeking a dynamic, innovative team player with a collaborative spirit, strong project management skills, and a commitment to delivering high-quality work and lasting impact.

Reporting to the Chief Impact Officer and working alongside two peer Directors, this role manages multiple projects across diverse geographies and sectors. The Engagement Director serves as the primary point of contact for executive clients, guiding them through comprehensive needs assessments, data-informed planning, and consensus-driven implementation strategies. They will also provide leadership to Engagement Associates, help evolve EPIC’s engagement model and ensure every client experience is exceptional.