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Training and Support Coordinator

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Nurse-Family Partnership

The Training and Support Coordinator plays a critical role in the implementation of the Child First program’s model throughout the nation by providing training and technical support in the model’s electronic health record to the Child First program staff. This role is responsible for facilitating the accurate use of the Child First Comprehensive Client Record (CFCR) system, as well as the Child First Assessment Scoring Database (ASD) by all end-users in the national Child First program’s network.  This individual is responsible for all aspects of training, including in-person training and the development of online trainings.  This position works closely with the affiliate site Clinical Directors and Child First program staff to ensure that they fully understand the complete Child First program’s electronic workflow and all data elements to be entered into CFCR, and the ASD.  This individual maintains the CFCR & ASD helpdesk, providing phone and screen-sharing technical assistance and troubleshooting in a timely manner.

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